Alara

Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://alarapp.com (the “Site”).

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your time zone and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you visit, the web sites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

COOKIES

Here is a list of the cookies we use. We have listed them here so that you can choose whether or not to allow them.

_ga, general session identifier, enabling us to use the Google Analytics service to obtain statistical data.

_ga*, unique session identifier, enabling us to identify a user anonymously for statistical purposes.

NEXT_LOCALE, data enabling us to provide you with the site in the language of your choice.

crisp-client, a unique identifier for tracking your requests for integrated support.

  • Log files” track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).

In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, payment information (including credit card or PayPal numbers and e-mail address). This automatically collected information is referred to as “Order Information”. When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

In general, we use the information we collect to process all actions performed through the Site (including processing your payment information, providing you with invoices and/or order confirmations). In addition, we use this information to: communicate with you assess potential fraud or risk; and where it corresponds to the preferences you have communicated to us, provide you with information or advertisements about our products or services.

We use the Device Information (in particular your IP address) that we collect to evaluate potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analyses of how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who assist us in using it for the purposes described above. We use Google Analytics to better understand how our customers use the Site - to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

DO NOT FOLLOW

Please note that we do not modify our Site's data collection and usage practices when we detect a “Do Not Track” signal on your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below. Furthermore, if you are a European resident, please note that we process your information in order to fulfil our contractual obligations to you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information in our records, unless and until you ask us to delete it.

CHANGES

We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACT US

To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by e-mail at hello@alarapp.com.

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